We want you to be happy with your purchase. If you are not satisfied, please contact us.
- Change of Mind:
We do not provide refunds for change of mind. - Faulty or Damaged Goods:
If your item is faulty, damaged, or not as described, we will offer a repair, replacement, or refund as required by Australian Consumer Law. - How to Request a Refund:
Please contact us within 30 days of receiving your item. Provide your order details and a description of the issue. - Proof of Purchase:
Please keep your receipt or proof of purchase. - Contact:
Email us at glenn@createadoll.biz or call 0412 779 602.
For more information about your rights, visit the Australian Competition & Consumer Commission (ACCC): www.accc.gov.au/consumers/consumer-rights-guarantees